Last Updated: January 08, 2023
Welcome to Shine-On Faucet Cleaner! These policies govern your use of our website and purchases. By using our website, you agree to these terms.
General: We strive to provide a fair and transparent experience for all customers. These terms explain your rights and responsibilities when using our website and buying our products.
Orders and Payments:
- Please provide accurate information when placing orders.
- Payment is processed securely through PhonePe. We don’t store card details.
- Orders placed after 3 PM will be processed the next business day.
Shipping and Delivery:
- We offer free standard shipping within Gujarat and for orders above Rs. 600 across India.
- For orders below Rs. 600 that need to be delivered outside Gujarat, a flat fee of Rs. 50 applies.
- We offer various expedited shipping options for additional charges.
- Orders placed before 3 PM usually ship within 1 business day.
- Delivery times may vary based on your location and chosen shipping method. Refer to our Shipping Policy for more details
Returns and Refunds:
- For damaged or defective products, contact us within 24 hours and provide an unboxing video for verification. We’ll then send a replacement or issue a refund.
- Orders placed during sales and promotions are non-refundable.
- Please refer to our Return Policy for more information.
Cancellations:
- Any orders placed during the sale or promotions cannot be cancelled.
- You can cancel your order within 24 hours of placing it.
- Orders once shipped cannot be cancelled.
- Heavy rains may affect pickups during sales; we appreciate your understanding.
General Terms & Conditions:
- Pricing and availability are subject to change without notice.
- Shine-On Faucet Cleaner reserves the right to refuse or cancel any order
- The product is considered delivered and non-returnable if the seal is broken or opened.
- No returns or refunds will be allowed for opened products.
Out of Stock and Expiry Date:
- Shine-On Faucet Cleaner may cancel orders if a product is out of stock and will refund the full amount.
- The expiry date is 24 months from the date of manufacture.
Disputes and Jurisdiction:
- Disputes shall be handled by the Court in Ahmedabad Jurisdiction. Ahmedabad Court has exclusive jurisdiction for deciding disputes.
Thank you for choosing Shine-On Faucet Cleaner!
